
GTE
-
Florida
Unbundled Network Element (WE) Non-Recurring Cost Study
IC.
?--
CLEC. Note: for mechanized order processing, the CLEC must meet industry standards
for ordering and billing, and must successfully complete collaborative testing with GTE.
These order entry processes will be offered to each CLEC. The type of order processing the
CLEC selects will affect the service order activity costs. For this reason, GTE developed service
order costs for
two
processes and will in the future develop costs for the fully mechanized order
process scenario. Pages related to the Mechanized Order Process are marked “Not Included in
this Filing.”
Other enhancements to GTE’s
OSS
result in flow-through for the provisioning
of
UNE
Platform
Exchange
-
Basic services (these are the Plain Old Telephone Services
-
“POTS.”) Also, facility
assignment and switch recent changes are mechanized for these services.
Cost
Data
UNE
NRCs
were developed using the following methods of data collection:
Work sampling and
SME
estimates for the National Open Market Center (NOMC)
ordering activities;
Activity Based Management (ABM) studies for the National Accounts Customer Center
(NACC;)
Time and motion studies, SME inputs and database reports for the provisioning activities;
Time and motion studies for Central Office Installation activities;
Database reports and time and motion studies for Field Installation activities.
The SMEs and cost team collected activity times and determined task probabilities. The cost
team then calculated the costs for each type of
UNE
order using the standard non-recurring cost
calculation
-
~~
I
Activity
Time
x
Probability
x
Labor Rate
=
Cost
I
The cost team used the most current loaded labor rates for each of the workgroups. (See
Appendix Tab
13
for Loaded Labor Rates.)
UNE
Order TvpeS
There are six
UNE
order types. Following are descriptions of each order type:
1.
New
-
a New order for Local Wholesale Service establishes a service for the first time or
adds additional lines at an existing CLEC customer’s location.
2.
Change
-
a Change order applies when the CLEC requests changes in central office
switch features for an existing local wholesale service; this can be either a “Change
Feature” or a “Change Switch Feature Group” type order. A Change order also applies
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