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Motion Computing FWS-DS1 Uživatelský manuál Strana 51

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GTE
-
Florida
Unbundled Network Element (UNE) Non-Recurring Cost Study
ordering processes. CLECs’ pre-order requests and LSRs are the cost-drivers for the
NOMC.
The following chart depicts the NOMC’s Service Representative involvement for each
of
the order processing modes for New Exchange -Basic UNE service:
/--
Manual Mode’ Semi-mechanized Mode
Order entry into Order entry into
NOCV
SIGSNOCV
Mechanized Mode
e
Error fall-out/CLEC
notification
’
Telephone number
Due date assignment
Provide Local Service
Confirmation (LSC) to
CLEC
assignment
Jeopardy notification
e
Field visit determination
Jeopardy notification
Error correction
e
Provide LSC to CLEC
Follow-up phone call(s)
1
(For Exchange
-
Complex and AdvancedSpecial
UNE
services all order entry is
currently done manually by the NOMC personnel regardless
of
the order receipt mode.
For these types of orders, a GTE Service Representative inputs the order and, if
applicable, the Data Gathering Form (DGF) into the system.)
NASSC
The Service Representatives in the NASSC enter all faxed orders into SIGS. The table
below lists the tasks completed by the NASSC:
Determine LSOG number
Manually note NOMC on LSR
Enter LSR into tracking system
+
Enter LSR into SIGS
I
Manual Order Processing
I
Manual Order Editing
+
Review LSR for completeness
+
Correct errors
+
Verify changes; fax CLEC changes
Once the manual order is in SIGS and has been edited, further processing is done by the
NOMC.
’
A Service Representative
in
the NASSC enters the faxed
LSR
into
SIGS.
‘
Approximately
22%
of
he
New
Basic
Exchange UNE LSRs submitted electronically by
the
CLEC fall
out
of NOCVand require a
GTE
Service Representative to manually input the order.
-
14-FL
2
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June
2WO
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